Terms of Service | Canine365

1. Acceptance of Terms

By accessing or using Canine365 ("the Platform"), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

Canine365 provides a SaaS business management platform for dog service professionals including trainers, groomers, walkers, and related businesses. Features include scheduling, invoicing, client management, training progress tracking, and communication tools.

3. User Accounts

You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

4. Subscription & Payment

Paid plans are billed on a recurring basis (monthly or annually). By subscribing, you authorize Canine365 to charge the payment method on file. Prices are subject to change with 30 days' notice.

5. Refund Policy

Refunds are available only within 24 hours of purchase. To request a refund, contact us at Admin@canine365.com. After the 24-hour window, all sales are final. Partial-month or partial-year refunds are not provided for cancellations made after the refund window.

6. Acceptable Use

You agree not to:

Use the Platform for any unlawful purpose
Attempt to gain unauthorized access to other accounts or systems
Interfere with or disrupt the Platform's infrastructure
Upload malicious content, viruses, or harmful code
Resell or redistribute access without authorization

7. Data & Privacy

Your use of the Platform is also governed by our Privacy Policy. We collect and process data as described therein. You retain ownership of the data you input into the Platform. We will not sell your data to third parties.

8. Intellectual Property

All content, design, code, and features of Canine365 are the intellectual property of Canine365 and its licensors. You are granted a limited, non-exclusive, non-transferable license to use the Platform for its intended purpose.

9. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access. We reserve the right to perform maintenance, updates, and modifications to the Platform. We will provide reasonable notice for planned downtime when possible.

10. Limitation of Liability

To the maximum extent permitted by law, Canine365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the Platform, including but not limited to loss of data, revenue, or business opportunities.

11. Termination

We may suspend or terminate your access to the Platform at our discretion if you violate these Terms. You may cancel your account at any time through your dashboard settings. Upon termination, your right to use the Platform ceases immediately.

12. Modifications to Terms

We reserve the right to modify these Terms at any time. Material changes will be communicated via email or in-app notification. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Canine365 operates, without regard to conflict of law principles.

14. Contact

For questions about these Terms, contact us at Admin@canine365.com.